Deluxe Double Room Balcony
- 1 King-size bed
- Shower
- Bathtub
- Balcony
- Air conditioning
Hotel · Santiago · Santiago Metropolitan
The Singular Santiago
A calm, 5-star stay in the heart of Downtown Santiago, steps from Castillo Hidalgo and leafy Forest Park.
- Rooftop pool with views
- Full-service spa and wellness centre
- 5-minute walk to Castillo Hidalgo
9.1
Perfect
731 reviews
Booking.com 9.1 · 731 reviews
About
The Singular Santiago
The Singular Santiago sits on Merced, a leafy street in Downtown Santiago, about a 5-minute walk from Castillo Hidalgo. The 5-star property keeps a low-key atmosphere with a health club, a terrace, and a rooftop pool that draws consistent praise for its city views.
Rooms are designed for comfort, with king-size beds, air conditioning, and most including balconies or bathtubs. The hotel also runs a restaurant and bar, and offers meeting facilities, a spa with massage treatments, and a 24-hour reception, making it a practical base for both leisure and work.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
3 reasons to book- High-scoring rooms and service — Guest reviews consistently rate the rooms and service among the best, with clean, comfortable spaces and professional staff.
- Rooftop pool and bar — The rooftop pool offers city views, and guests repeatedly mention the rooftop bar as a highlight, with cocktails and a fine atmosphere.
- Prime Downtown location — A 5-minute walk to Castillo Hidalgo and close to Forest Park, shops, restaurants, and a contemporary art gallery, making it easy to explore on foot.
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Worth weighing
3 to weigh- No pets allowed — The hotel does not permit pets, despite one review mentioning dogs being welcomed — the official policy is no pets.
- Check-in starts at 15:00 — If you arrive earlier, you may need to wait or arrange early check-in; check-in is available until 23:59.
- Higher price point — Rates start at £342 per night, reflecting the 5-star category; those on a budget might find cheaper options nearby.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Double Room Two Double Beds
- 2 King Size Beds
- Shower
- Bathtub
- Balcony
- Air conditioning
Twin Room Disability Access
- 2 King Size Beds
- Shower
- Air conditioning
Standard Double Room
- 1 King-size bed
- Shower
- Air conditioning
Classic Room
- 1 King-size bed
- Shower
- Air conditioning
Standard Double Suite
- 1 King-size bed
- Shower
- Bathtub
- Balcony
- Air conditioning
Superior Double Room
- 1 King-size bed
- Shower
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Wellness
- Rooftop pool
- Spa & wellness centre
- Steam room
- Jacuzzi
- Massage (back, full body, foot)
- Fitness centre
Dining
- Restaurant
- Bar/Lounge area
- Special diet menus
- Room service
Room comfort
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
- Separate tub and shower
Services
- 24-hour reception
- Paid airport shuttle
- Tours/Ticket assistance
- Laundry
- Luggage storage
- Locker room
- Meeting/Banquet facilities
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.1/10 from 731 reviews
Booking.com · 9.1 · 731 reviews
9.1Verified guest“A really lovely two-night stay. The classic room felt high-quality with a king bed that was extremely comfortable. The location was wonderful, close to great shops, restaurants, and markets.”
9.1Verified guest“Spacious room with a comfortable bed, shower, hairdryer, and terry dressing gowns in the bathroom. Location couldn't be better, close to Forest Park.”
9.1Verified guest“Woke up to a beautiful view and enjoyed cocktails at the fine rooftop bar. Special thanks to Luis, the night manager.”
9.1Verified guest“Early check-in and great service. Breakfast served fresh in the restaurant. Lovely location, just steps from a six-level contemporary art gallery.”
9.1Verified guest“Made my trip to Santiago thoroughly enjoyable. Clean, exceptionally professional staff, delicious breakfast with bread and eggs, and a lovely pool. The leafy street adjacent to a sprawling park was a bonus.”
9.1Verified guest“The rooftop pool was fun for the kids, and our two dogs felt welcome. Spacious and comfortable room, just perfect.”
04 — Location
Getting around Santiago
The property sits in Santiago.
Castillo Hidalgo: A 5-minute walk from the hotel, this historic site is an easy first stop for exploring the area on foot.
Forest Park: Guests mention the hotel's proximity to Forest Park, a sprawling green space ideal for walks and relaxation, just a short stroll away.
Nearby dining and galleries: The surrounding streets are filled with shops, restaurants, and a six-level contemporary art gallery, all within walking distance.
Merced 294, Santiago, Santiago Metropolitan, 8320128, Chile
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 62 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00.
Does the hotel allow pets?
No, pets are not allowed at The Singular Santiago.
Is there an airport shuttle?
Yes, the hotel offers a paid airport shuttle service.
What amenities are available for disabled guests?
The hotel has rooms and facilities for disabled guests, including wheelchair access, a toilet for disabled, and a bathroom for disabled.
Does the hotel have a pool?
Yes, there is a rooftop pool with a view, plus sun loungers and a pool with view.
The bottom line
A quiet, well-located 5-star hotel in Downtown Santiago, praised for its rooftop pool, comfortable rooms, and attentive staff. Best for travellers who want a calm base with easy access to parks, galleries, and dining.
9.1Overall rating 9.1 from 731 guest reviews — consistently strong across all categories.
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